Customer Services

From: 本站 Date: 01st September 2021 Author: shengangtong Views: 865

SENYOQC will proide perfect pre-sale and ater-sale serice with over 10 years of experience.Pre-Sales Service:1. Free Sample Machining Service Send us your designed files, we will arrange free sample machining in our factory and make video to show you the process and result,or send samples to you to


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SENYOQC will proide perfect pre-sale and ater-sale serice with over 10 years of experience.


Pre-Sales Service:

1. Free Sample Machining Service
Send us your designed files, we will arrange free sample machining in our factory and make video to show you the process and result,
or send samples to you to check the machining quality.


2. Machining Solution Design
According to customer's requirements, we can design the unique solution that supports higher manufacturing eficiency and better
machining quality for customer.


3. Custom and OEM Service
The divisions and partnerships of SENYOQC welcome both custom work and OEM customers. We have a broad range of capabilities
and manufacturing strengths, which makes it possible for SENYOQC to customize our existing products for OEM customers.


After-Sales Service:

1. We will supply the CNC machine with training video and user's manual in English for installing, operation, maintenance and trouble-
shooting, and shall give technical guide by Desktop remote, E-mail, Telephone, Mobile, Whatsapp, Skype, 24/7 online chat, and so on,
when you meet some problem of installation, operation or adjusting. (Recommended)


2. You can come to our CNC machine factory for training.We will offer professional guide. Direct and efective face-to-face training. Here
we have assembled equipment, all sorts of tools and testing facility. Training Time: 3~5 days (Recommended)


3. Our engineer will do a doorto-door instruction training service at your local site. We need your help to deal with the visa formality,
prepaid traveling expenses and accommodation to us during the business trip and sevice period before their dispatch. It's better to
arrange a translator for both of our engineers during the training period.

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