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  • Jinan Senyo Machinery Co., Ltd
  • Mob/Wechat/Whatsapp: +8615253141880
  • Skype: SENYOCNC
  • Official Website: www.senyocnc.com
  • Corporate Headquarters:
    404-23 Building 3 , ZhongRun ShiJi Centre,12111 JingShi Road LiXiaDistrict, Ji'nan,Shandong ,China
  • Manufacturing Headquarters:
    Qilu Hi-Tech Industrial Park.Qihe,DezhouShandong,China
  • CNC FAQs
    • 1 Does a CNC machine come with software?

        Yes, we offer software with machine.

        For example ,cnc router machine with Type3, UcanCAM,ArtCAM sofware with machine, ect

        so it will be more convenient for you to operate machine.
         

    • 2 Is a CNC machine hard to operate for a beginner?

        We helped a lot of beginners in CNC machines, if you have a basic knowledge of computers and are willing to spend a little time
        on learning, it is not too hard. When you ordered a CNC machine from SENYOCNC, we will send the user manual and operating
        videos to you, you can also get the 24/7 free online service by calling, email, whatsapp, livechat or remote desktop with
        teamviewer.

    • 3 DO you have service and support for CNC machine?

        Pre- Sale Service


        1. Free Sample Cutting Service: For free sample cuttingtesting, please send us your CAD file (PLT, AI), we will do cutting in our
        factory and make video to show you the cutting process and result, or send samples to you to check the cutting quality.
        2. Progressing Solution Design: According to customer's product processing requirement, we can design the unique solution
        that suppots higher manufacturing eficiency and better processing quality for customer.
        3. Customized Machine Design: According to customer's application, we may revise our CNC machine according to customer's
        convenience and high production eficiency.


        After-Sale Service and Technical Support


        1. As a professional CNC machine manufacturer and supplier, SENYOQC will supply the CNC machine with training video and
        user's manual in English for installing, operation, maintenance and trouble-shooting, and shall give technical guide by remote,
        such as E-mail, Telephone, Mobile, Whatsapp, Skype, 24/7 online chat, and S0 on, when you meet some problems
        of installation, operation or adjusting.
        2. You can come to our CNC machine factory for training. We will offer professional guidance, direct and effective face-to-face
        training. Here we have assembled equipment, all sorts of tools and testing facilit. Training Time: 3~5 days.
        3. Our engineer will do a door-to-door instruction training sevice at your local site. We need your help to deal with the visa
        formality, prepaid traveling expenses and accommodation to us during the business trip and service period before their
        dispatch.

    • 4 Do you have warranty for CNC machines ?

        As atop CNC machine brand in the world, SENYOQC promise:.

        1.1-3 years for the whole CNC machine.
        2. Long lfe time maintenance, atersale deatment wll ofer 24/7 English online support.
        3. Except the damage aicilll we are rsonsible for ofering the ftins ree of charge during wrranty.
        4. After the wrrany period expired, you only need to pay the actual maintenance cost
        5. Certificate support CE, FDA, SGS.

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    manager@senyocnc.com SENYOCNC +8615253141880 +8615253141880 2061579344